Shipping policy

Deliveries can take from 5 to 7days, from the date of payment confirmation. You will receive the payment confirmation (ex; by email or SMS)

 For Orders Above 1000 AED – Free Shipping

For Below Orders  1000 AED – 90 AED

Returns and exchanges

Items can be returned by arranging collection from your delivery address by following the steps below:

* Contact Customer Relations Team to request a new return.

* Receive return AWB (Return Shipment) email.

* Courier from your delivery address, the company to arrange Courier Service.

* You request will be processed in 3 business days.

* Approved items will be refunded will be made on to the value of Original purchase in the form of Shopping Voucher and will be processed within 30 days.


Customer can cancel their order within 4 hours refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.